What’s on your investment list

What's on your investment list

Yep Investment List!

If you are anything like me your life is probably built on lists, shopping, kids, business, bucket, you name it everything goes onto one, whether we follow it and tick things off is another thing (there is a list on my fridge, paint kitchen, new shower screen, paint hallway! This has been there since the beginning of the year!)

But my investment list I take incredibly seriously, because I am so passionate about what I do for work, and have the thirst to better myself for my clients, this list is so important to me.

For me, this isn’t solely about money, this can be things that are free but beneficial (yes that does exist!)

When I started my Virtual Assistant business I knew I had the knowledge of being a PA/Admin support as I had been working in that field since I left school, but what knowledge I had on running a business I could have written on the back of a stamp, so I spent equal time working and growing my business with researching how to run a successful virtual/online business, and before I knew it I found a list of things that I wanted to invest my time and money in to make my business thrive.

So what was on this investment list of mine?

1. Training – this is no different from my corporate days, except I pick and choose the training I want and what is going to benefit my business and help me move forward. Being an online/virtual business there are a wealth of programs/systems out there and always new fancy ones being released regularly. So, it is a case of staying on top of new systems and keep my knowledge levels replenished.  Also doing research to see if any new systems that come out could benefit my clients in their business.

2. Software – this ranges from upgrades to new software, we always need to be up to date with our software, and making sure the one we are using now is still the right one for your business, if not sourcing a new piece of software to fit in your business now.

3. Hardware – when I started I had an old laptop and that was it, but over time I have upgraded my hardware to suit my business, I have a new laptop better running system, separate keyboard, bigger screen, this all makes my working day run more smoothly and easier for me to work throughout the day, but have added to my arsenal of hardware, printers, office phone, equipment for recording videos.

4. Support network – this is one that does NOT need to cost you any money at all, every social media platform has groups of small businesses, there are even business groups for specific
industries, I am in a few dedicated to Virtual Assistants, but am in a few that are for small businesses, and some that are dedicated to either women in business or mums in business, bizarrely not just for support but those categories are my ideal clients too.

5. Dedicated space – when I first started out I was working out of my kitchen, then a small area in my bedroom, but it became obvious in the early days of running my business that I could benefit from that space, as a VA I don’t really need a dedicated space as everything is predominantly online, but I felt I needed that place where I was undisturbed, not just from people but household chores that were staring me in the face all the time, I was lucky to have a Summerhouse at the end of my garden that we could convert, and that is now my office or ‘The Cabin’ as its affectionately known as.

What’s on my list going forward:

My list is always evolving like my business, so my list changes over a course of time, what may be on my list now, may not be there if I decide a different direction.

1. Audio equipment, even though I do video’s I want to move into podcasting and webinar support, so on my list for future investments is a new external microphone, podcasting/webinar software and a better camera.

2. Courses – I can’t get enough of information, there are a few courses that have a monthly cost that I want to start being part of probably from the new year.

3. Accreditation – As a VA I want to be seen as the professional that I am, so I am working towards and getting the things in place to become fully accredited with VIPVA association, this is more something for me and my peace of mind, gives me that little bit of security and back up from an association.

4. Accountant! Yep, I want to be able to outsource my accounts, now don’t get me wrong my accounts aren’t huge at the moment, but it’s a job I dislike, so being a person that people
outsource too I see those benefits of not having a job you procrastinate over sitting in your trays!  I would like to outsource my accounts, I would like to start as I mean to go on with my accounts, as my business grows it would be nice to have that person working with me on my accounts and making sure all is in place and correct. Yes even a VA outsources.

So what is on your investment list? I certainly cannot tell you what you should have yours, as everyone’s list is going to be different. You may have all the equipment you need to run a successful business, but may not have that support network around you, so that could go on there. As I said it’s not necessarily all about monetary investment, it about making your business work with you and becoming fruitful in all ways.

Your list isn’t set in stone either if you have things that were on your list they can be tweaked, our businesses change on a regular basis, mine has changed a lot over the years, even though the function is the same, other aspects have changed.

Don’t keep yourself trap, adapt to your business. Sit down and create your very own investment list, you do not need to put deadlines on them, sometimes they are helpful, but not always necessary. For an example, I want to be fully accredited by the start of the new tax year 2018, so this gives me plenty of time to get all those bits in place.

You may want to put a Virtual Assistant on your list for when you get super busy 🙂

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Surviving the school holidays!

Surviving the school holidaysIf you are a parent then you know the school holidays are coming around FAST, those that have children and run a business know that this can be one of the most stressful times of the year!

We are aware that our families are probably one of the reasons why we started our businesses, but equally, we know that if we don’t work then we don’t get paid, which that is a concept that some children just don’t understand!
They see mum or dad at home which to them equals family fun time!

So, what do you do? I hear you sigh 

Last year was probably my most successful summer holidays with my children, I removed the pressure from my shoulders and reminded myself why I am doing my business and that my children are small for such a short period of time.


I follow a lady called Claire Mitchell of The Girls Mean Business, and last year she published a book dedicated to surviving the school holiday. Not all of it was relevant to me, and necessarily be helpful to me in my business or with my children, so I had to adapt and learn as I went through the 6 weeks, and I can honestly say, that come September when my children went back to school, I didn’t feel as frazzled as previous years.

What did I do so differently?

Most of my clients are family orientated, so I could let them know that I was still available during the school holidays, but made some changes:

  • I spoke with my children and set a rota, so for an example,  Monday AM I was working, clearing any weekend enquiries, and schedule in my social media for the week. Then Monday PM I would take them out to a park or something fun, this would happen throughout the week. It gave them something to look forward to and I got to tick a few things off my list.
  • My reply time changed from within an hour to the same day response. If I had a message come in just as I went out with the children it gave me some breathing space knowing I could still have fun and reply when I got back to the office.
  • Soft Play! This was a great one for us, it gave my children that time to run off steam and have fun, and I could sit there with a coffee and laptop and work, that was a great compromise, and will be doing that again this year.
  • Park trips, this one was quite useful for me, as it meant I could get away from my laptop yet still get some work done, I found I was able to sit and write or come up with topics for my posts and blogs etc
  • Logging on when they went to bed, this one goes against most of my ethics really, I tend to have one late night a week, but I did allow myself to log on once or twice a week in the evening to clear things and get back to people should they have messaged me. But again, I was strict!

These were just a few of the slight changes I made last year, it was all about compromising with the children, and myself, I also learnt how to manage my expectations on what I can and what I wanted to get done, luckily my children are at that age now where when they see me in my office ‘mummy is working’.

I plan to do the same this year, we will sit down and work out a rota for time with the family and time for work, this will be put in place a week or so before they pack up from school, giving them time to get used to the rota.

Work-life balance is hard to achieve but you can do it, you need to compromise with yourself and cut yourself some slack too. This is your dream, you have been building your business for some time don’t let school holiday break you.

Remember, you can outsource too, there is no shame in having a VA on hand to help you out either regularly or through holidays, this option does give you that peace of mind and free up some time, it’s one less ball to have to juggle.

If you are struggling to stay on top of things, why not have a chat with me, I am happy to discuss outsourcing and how I can help you gain back sometime during your week.  And check out my latest freebie HERE

11 Things to ask your Virtual Assistant

 

 

 

 

 

Hope to chat with you soon

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5 things to expect from outsourcing

5 things to expect from outsourcing

Previously I have spoken about the things you should expect when working with a virtual assistant.

But what can you expect when you outsource? So you have spoken to a VA, you and told them what your pain points are, and the possible tasks you want to outsource.

5. Offload THOSE tasks! – we all have those tasks that take an age to do, or forever to get off your to do list, these could be the type of tasks that you can outsource to your new VA, it could be that type of task that would take them half an hour, where it would take you hours or days.

4. Reduced stress – Knowing that you could be working into the dead of night on the endless tasks you have, can be a real stress inducer, so knowing that you have that extra pair of hands at the ready will reduce the stress, knowing that those tasks that have taken you forever to get done are being done by your VA will reduce those stress levels.

3. Having an expert on hand – Now I am not saying your VA is the all seeing all singing superstar, but she/he will undoubtedly have a vast knowledge on may things that will help you move forward in business, and most VAs have a wide support network that they can call upon should the task or problem become troublesome.

2. More time in business – You will find that you will be gaining back more time to spend ‘IN’ your business not ‘ON’ your business, there is an enormous difference with this one. We all know that working ‘in’ your business you are working with clients, selling, making, planning whichever it is you do, basically making money, the ‘on’ the business is the amount of time you are having to spend doing the background work, emails, invoicing, marketing, advertising, social media, overdue payments, the list is endless, but these are the tasks your VA can do, which then turns your ‘on’ to ‘in’ time.

1. Happier you! – This one speaks for itself really, but yes after your initial settling in with your new VA, and things start to tick over and your business relationship grows, the less stress you will have and the happier you will be knowing that they are being taken care off, giving you that time you need to grow your dream.

If you are looking to outsource or you think you could benefit from this, then get in touch, will be more than happy to have a chat with you.  Check out my latest freebie HERE

11 Things to ask your Virtual Assistant

 

 

 

 

 

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Talk to your family………

talk with your family

Again, another random title lol but it is something I want to talk about, as let’s face it, your family have a massive influence in your business, at the end of the day I am pretty sure they are one of the top 5 reasons you started in the first place.

But do you talk to your partner? Do you bounce ideas off them? Do you ask for advice? And MORE importantly, do you NOT talk about business!?
Let’s face it we are all culprits of having a moan, or talking to your partners as soon as they take the key out the door, not least because it’s nice to see them, but also to the fact you have been in your home office all day, so adult company is always nice.

But we need to be mindful not to bombard them with our woes and worries, it’s nice to bounce those ideas off your loved ones, but equally, it is nice to SWITCH OFF, you’ll hear this a lot from me in the future.  I am all for working to grow my business but I am also a massive advocate of having that downtime, and more so lately with all the #headstogether campaign too.

#headstogether 

I know this is so off topic when it comes to business, whichever industry you are in, but it’s one that needs to be out there and spoken about, and being a business owner I worry about this too, when working from home we lock ourselves away in a bubble and sometimes forget to come out for air.

Your family are the ones supporting you, so make sure you are connecting with them and making sure if you have any problems they are aware of them.

Equally, you need to make sure you have plenty of down times too, this is such an important part of your business thriving, if you are not logging off and enjoying what is around you then it becomes a chore and no different to going and working for someone else.

 

Remember your reasons  

Now and then you need to put things in check and you need to remember why you are doing what you are doing, this works on other things too not just business related.  But sit and ask yourself what were the reasons you started your business.

 

  • Stick to your hours
  • Switch off
  • Play and talk with your family and friends
  • Enjoy downtime
  • Remember you need to make sure you talk to those around you, it’s so easy to lock yourself away
  • Enjoy your business, but also enjoy the reasons why you started

 

Your family and friends are there to support you, talk to them, be honest with them, and more importantly ENJOY what you have

 

If you are struggling to stay on top of things, why not have a chat with me, I am happy to discuss outsourcing and how I can help you gain back some time during your week.  And check out my latest freebie HERE

11 Things to ask your Virtual Assistant

 

 

 

 

 

Chat soon

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The power is in your hands……………Honest

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Hey everyone, in my last blog I mentioned to you above trying to find your self-discipline, how has that gone? It can be a tricky one to grab hold of and run with, because of so many distractions, I also gave you some tips on how to cope and deal with those distractions.

This month

I want to talk to you about the importance of staying in touch with your crowd, we all know we can stay in touch via Social Media, but sometimes it’s just not enough is it.  I have got into a good routine of keeping a check on my insights on my social platforms, I post at various times, some when my crowd are online and other times when they are not active, most of my crowd are online late afternoon/early evening, I do schedule posts for that time, but I do like to do things in real-time too.

In March’s newsletter, I spoke about the amazing competition that I won back in October 2016, which was run by the A.M.A.Z.I.N.G Emma Holmes of Coaching Rockstars. I had seen her posts on social media and a few friends through business had shared her post too, but still, didn’t feel compelled to enter it as I felt I wasn’t lucky enough.  Then I had a Rockstar newsletter hit my inbox which went into more detail, with all the relevant links, it just spoke to me, I felt it resonated with me and the situation I was in at the time, it was that email just pushed me into entering, and how glad am I that I did! I have managed to spend time with some AWESOME, inspiring, knowledgeable women in the industry.

The power of e-marketing is huge and can have such an amazing effect on your business.  You can reach out to your crowd with a push of a button, you know it will land in their inbox when you ask it too, and it will be filled with great content, you can get your message over in more depth, as on social platforms you don’t want to flood your crowds timelines nor make it too long.  This way you can create that eye-catching content.

Winning this competition has change my business completely, and it landing in my inbox gave me that push to enter myself

I think how Emma ran her competition and made sure it landed in the right hands was amazing, she clearly knows her crowd and she knows how to make you feel that she is reading your mind. This IS something you can learn over time, but you need to start somewhere, so being in touch with your crowd regularly via a newsletter is key. You can grow your list with sign-up boxes and links to freebies, these are things I will be talking about in future blogs and newsletters.

Growing your list won’t happen over night, think back to my favourite saying “Slowly Slowly Catchy Monkey”

On the Social

Over the last few weeks on my page we have celebrated International Women’s Day, it’s a powerful day, and one that should be celebrated.

Also, I shared a video from Eric Thomas who claims there is no such thing as procrastination, he says people get it confused with something that is of no interest to you, so in turn have no desire to do the task, what do you think?

I also touched upon a subject that is close to my heart and to a few fellow Virtual Assistants, over recent weeks I have seen a few small business owners getting frustrated that people are either late paying or the next worst thing asking for a discount! As I stated on my page, I do not give discounts, I have packages that benefit my clients, I may give a discount should they recommend me, but I will not give a discount off the cuff! You can read that post HERE

Build A Door!

Why wait? I asked my followers why wait for that business to find you, sitting in your office behind the PC isn’t going to pay the bills, you have to be active looking for business, you need to get yourself out there, be bold, be bright, be seen (I’m sure that’s a tagline for crossing the road!) If opportunity isn’t knocking then build a door! What do you do? do you go networking, or have another avenue you go down to generate leads and business? share with us what you do.

Build a door, why wait

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If you have anything you need help with or want me to discuss then leave me a comment, I have a huge list of thigs that I want to share with you over time, so do let me know as I could be doing a series that could benefit you.

Don’t forget I have my freebie – What to ask your Virtual Assistant, I created this to help those that are hoping to hire a VA in the near future or maybe changing to a new one, its just a small guide to help you.

If you are struggling to stay on top of things and wondering if outsourcing is the way forward for you and your business, I am happy to have a chat with you to help you decide.  It suits some but not all.

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Logging Off…….You can do it honest!

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I don’t know about you, but when it gets to a certain time of day I seem to struggle to log off, ever since launching my business and I became a small business owner, I constantly feel compelled to stay logged on and producing more work, more Facebook posts, more tweets, more memes, just more in general.

But when is enough really enough? As I have mentioned in previous blogs, I had to get strict with myself purely for my own sanity.  There I was constantly telling you all to free up some time and have quality time with your loved ones or even do your hobby, and there I was still logged on churning out work.

So, when I felt slightly burnt out Mr RAS put his foot down and reminded me that  I started this business to firstly to fit around our small family, followed on by helping fellow business owners take control of their time, and help them with their tasks, and he was right, burning myself out wasn’t helping anyone, least of all myself, as I was creating a monster that was going to implode one day.

So, I sat there and redrew my plans for the business and for the family, and not surprising my family came up first, which I think I would have been surprised if they hadn’t.  But I had a massive shake up, I set myself proper working hours, and a dedicated late night for online networking and that’s it!

This has been in full swing now for a few months, things have gotten a little easier now both of my children are in full-time school, so a lot of client work is getting done during my office hours and not when the children have gone to bed, don’t get me wrong, if one of my clients comes to me in a real bother and urgently needed help, then of course I will try my hardest to help them out of that hole they are in.

You owe it to yourself, and your growing business to be firm with your expectation,  I bet when you was employed in the corporate world, come 5.30pm you was out that door queuing to get out of the car park, so why are you still sat there at 8-9pm at night working! And I bet you have even taken your laptop to the family room to work, to make it feel like you’re still part of the family! And then you wonder why your body feels like you have gone 10 rounds with Tyson!

Now is the time for tough love!

Top 5 tips on getting our time back

  1. Sit down and set realistic working hours, I have set mine as 9.30-3.00 then 6-6.30 (finishing off any rogue tasks) and one late night on a Tuesday for online networking.
  2. Plan your week, this needs to be done on one of 3 days, either Friday afternoon before you log off for the weekend and finalise the week you have had, or Sunday afternoon fresh from the weekend, fresh eyes, fresh mind or first thing Monday morning before you check anything else and get waylaid by any other tasks.  Personally, I prefer Friday afternoon or Sunday afternoon, there are fewer chances of me getting distracted.
  3. Schedule, there are loads of free tools out there for you to use in order to schedule your posts/tweets etc, I personally use the free version of Hootsuite – with this I can schedule in my post for Facebook (I have my business page linked to it) I can also schedule my tweets, I have my Google+  and LinkedIn accounts connected to my Hootsuite. I recommend to try and schedule in around 2 posts a day on Facebook, and one on other platforms, Twitter is different as it’s so fast paced so it depends on how visible you are on it depends on how many you need to be tweeting, you need a consistent stream on all your platforms, I believe Instagram and Pinterest have their own scheduling tools built in,  Whilst on that note, Facebook do have their own scheduling tool built in which is brilliant, so if you only use Facebook then that will be perfect.
  4. If something isn’t working, then take a 10 min break, go grab a bite to eat or a cuppa, don’t sit there stressing and letting it consume you, if it’s a task that seems to be beating you, then ask a friend or see if you can find an accountability buddy that you can bounce off, fresh eyes can sometimes help a fuzzy situation, just because you work at home for yourself, it doesn’t mean you have to be isolated and alone!
  5. Lastly, if things are just getting out of hand, and no matter what you are doing, you can’t get on top of your workload, then maybe it is time for you to look at outsourcing. Now this word often generates fear and anxiety amongst business owners, I can pretty much bet my shoes that you have a friend that has used someone in the past for outsourcing and it turned into an absolute nightmare.  This doesn’t have to be the case, if you do your research, connect with people and join some relevant business groups, you will soon grab some tips on how to find someone suitable, or you could connect with me and I can either help you with your issues, or give you some guidance on finding someone that you wish to work with.

Try and put these in practice, you owe it to yourself, your mind body and soul as well as your family to get a grip with your workload and working hours.

Give them a go and let me know how you get on, change needs to happen, if it doesn’t you will just run yourself into utter exhaustion.

Love

Claire x

 

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Keeping Track of your work time

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So in my last blog we spoke about logging off, and that we not only owe it to ourselves but to our nearest and dearest, we need that time to relax and let our bodies and brains relax.  We forget that our loved ones have to put up with us being snippy, tired and stressed.

I had set you a goal last time, I suggested that you were to sit down and work out your opening/working hours and stick to them, so did you? how did it work out for you? fill me in and let me know if putting in place those set hours has made a difference.  I would go as far as to say I bet you have been slightly more productive, I know that sounds weird, but it’s true, if you have a finish time in sight then you work towards that goal, and lets face it at the end of the day life and work are all based on goals, and your clocking off time in business is no different, its a goal.

So keeping track of work time is the subject of today’s blog, I don’t know about you, but in my employed days we didn’t have a timer per say, but we had targets that had to be met by certain deadlines, we would have weekly catch-up meetings, during those meetings we had tasks that were assigned to us, once they were finished, we were all circulated the minutes with our new or ongoing tasks on there,  how we chose to keep track of them was a personal choice, some would enter them into their email calendar system, some would use the team project management tool, it was what worked for you.

This stands true for you now, you need to find a system that is going to work for you and your business, what you may have used in days gone by, might not work for you today.  But you need to keep track of your work time and the tasks you are doing during the day.  If you don’t keep track this is when the working over your hours and late nights start to creep back in, and this is what we are trying to avoid.

Logging Off!

For me at the moment, I have an inbuilt clock that tells me that I need to be out of my home office no later than 2.55pm to get to school on time to start collecting the children, and would be a BIG NO NO in my children’s eyes should they be left at the school door.

But, I also use a few tools to help me stay focused and on track with time, we all need a toolkit in business, don’t we!

Asana

I use this a fair amount to keep track of client projects that I am doing, and is great as my clients can add things too, this is fab for keeping track on your progress and time spent on projects.

Trello

So this is similar to Asana, but this is for my own personal progress and work projects, this is my system for keeping track of what I am doing, what I want to do, what I need to do, it is incredibly easy to use, and user-friendly.  I use Trello for most of my content ideas.

Email calendar

I use this daily for those things that aren’t necessarily a project but could be a call, webinar, or an appointment that needs keeping, and let’s face it your clocking off time is really an appointment, isn’t it.  So why not put your end time on the calendar so it goes off at the end of your working day. Better still set 2 reminders, 1 to go off 10 mins before you finish to overview what you have achieved and what needs to be done tomorrow, and the other to say home time 🙂

These are the 3 biggies I use daily in conjunction with each other as well as my screaming internal clock at 2.55PM ‘SCHOOL RUN, SCHOOL RUN’ that helps me stay on track.  Here are a list of other things and tips that may help you in the quest for time keeping and time management:

  • Bullet Journal (paper planner fab and very addictive)
  • Mind Mapping (empty out your mind with all your ideas, as they can slow you down)
  • Use one calendar and sync with all devices
  • Turn off all distractions, yes including Facebook, it may be your main lead generator, but it is also your biggest time waster (trust me!)
  • Set a visible clock, sounds daft but it will work, it’s too easy to ignore that one in the bottom right of your screen
  • Set 30 minutes aside every morning to plan your day and set out your time planner, this will help you stay on track, and don’t forget to pencil in distraction time, lets face it we all get distracted, but at least if we account for it, it’s not eating into our productive time.

 

Nothing is set it stone here, I am only trying to offer some solutions to the problem, maybe one thing might work, maybe more will work, who knows, until you give something a go you just won’t know, will you? One size does not fit all when it comes to business.

Remember, if you are still struggling and you need help or advice, or should you wish to outsource, or discuss outsourcing, then I am always here for a chat, I do offer free 30 min phone consults.  If you want to chat here’s how:

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So let me know if you try any of these, would love to hear your comments.

Take care, have a fab week, don’t forget to have a summary of the week before you log off tonight and plan from next week.

Love

Claire x

 

Learning something new………

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Remember the days of employment, when HR would send you an email saying something like:

Dear Claire, Here at XYZ Ltd, we like to keep on top of the latest trends to grow our business, with this in mind HR and your Line Manager Mrs Blog feel that you would benefit greatly by attending the 2-day intensive course.

Do you remember getting those through, and how the thought just filled you with sheer boredom! I remember them well, and for me, it was things that I had no major interest in but it was to the benefit of the company more so than me.

On the week running up to this 2-day course you would have to cram all your workload into a couple of days to cover you being out of the office, and then off you trot to this course that was always miles away, participate in the breakout sessions, lunch with random’s and stuck travelling home again to have to do it all again tomorrow.

I know I paint a dismal picture but some of those offsite training days for me were a nightmare, we always had a tonne of work on and they always fell at the wrong times.  But it was always something extra to put on your C.V. 🙂

Why is it different now?

So you are sitting there wondering why the heck have I titled this ‘Learning something new’ well you see this time you are learning to benefit YOU and YOUR business, I know it sounds selfish and probably ungrateful that any of my employers paid out money for me to attend these training courses, but learning something new now as a business owner, is something that interests you, and let’s face it, if you have to sit there and learn at least learn something that you want to learn.
Learn something new

I vowed to myself this year that I was going to learn a new skill or perfect an old skill each year, or if I am lucky maybe 2 new skills, this will not only benefit me but my clients too, I have since started my own business gained experience in many new fields, ones that I had no clue on as previously I would have had a department to call to sort the problem out.

So ask yourself a question, if you could learn a new skill or perfect an old skill for your business this year what would it be?

For me, I want to get to grips with basic photo/video editing, I have started to incorporate video marketing into my business as I feel this will help me get a step up in the small business world, as we as humans are so visual, we like to see or watch something over reading 80 pages of the same content, it’s just how we are.

Tell me in the comments box below what would you like to learn this year?

Don’t forget if you are struggling with your admin, or have tasks that you really just don’t want to do, why not contact me and see if I can help you.  You never know we could plan your future success together.

Also, why not sign up for my downloadable freebie, ‘Top tips for delegating to your Virtual Assistant’ a quick guide of an easy way to let go of some of your precious work.



Take care

Claire x

 
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