This is something I get asked often:
‘why would I use a VA and not hire an admin assistant?’
Firstly, there is no right or wrong here, it is what suits you and your business at that time and place, you may find having a VA at the start of your business suits you better, then as you grow and business becomes more fruitful you may find that you need to start employing staff to be in your office/shop, and that is fine too.
There are many stages of business, and there are solutions for every step of the way, so make sure you do your research. You will know roughly your budget and workload, so your options should be clearer to you.
So, let’s take a peep – Let’s get this straight, I am not saying one is better than the other, let’s just take a step back, 5yrs ago I was an employed member of staff, so I have been both, this is just a broad overview of VA vs Admin Assistant, I am not here to tell you one is better than another, there are pros to both as well as cons to both.
Hiring an admin assistant
Having someone based in your office is a plus, there is a huge advantage in having someone based in your office, that presence can be a plus for you and your clients but remember there is a price tag to having a member of staff in your office.
Some of those costs are can be a hindrance to your business:
- Sick pay
- National Insurance contributions
- Holiday pay
- Lost money when the member of staff may not have much work on
- Hiring fees (if using an agency)
But the plus side of hiring an office-based member of staff:
- Someone based in your office for specific times
- Hired personal has set jobs and works solely for your business
Hiring a Virtual Assistant
When you are just starting out or do not have the budget to hire a full-time member of staff, hiring a VA is a great way to get that support without breaking the bank balance. But by no means am I saying that a VA is only suitable for small/medium businesses or start-ups, as 2 of my biggest clients are larger businesses with 10+ employees so that just shows that you can have a VA working alongside your bank of employees.
So, here are some pros and cons to hiring a VA:
- You only pay for the time spent on a task
- You can pay hourly or most VAs will have monthly retainers
- No sick pay
- No holiday pay
- No equipment overheads
- No training costs
- Most VAs have a large network of support should there be a task or problem they need to work out
- Your VA will 9 times out of 10 be located offsite, so this may play a part in your decision
- Your VA will most definitely have more that one client, so offsets their time between their clients
Both work well
Depending on where you are at in your business journey will heavily depend on your choice, as I said earlier there is no right or wrong, having support with your business is key, and how you chose to do it is down to you and your plan.
Small business support
I know a lot of small business owners do prefer to support other small businesses, they like the relationship that you can build with your VA, and that they know they are also supporting another growing business.
For me, I have clients that have an hour a month and I have clients that have 10hrs a month, I also have project-based clients as well as ad-hoc clients.
Work on a plan
Your first action should be to sit down and work out what is keeping you stuck, what tasks are keeping you away from doing what you love to do, you know that thing that earns you money, that thing that made you start your business, so if there are things keeping you away from that, then you need to be figuring out what they are.
You then need to decide which will suit you and your business better. Remember you can hire someone on a part-time basis and you can also have a VA to work on large projects. It is your business you know what is best, and both options work well.
If you feel working with a VA is a viable option for you and your business then get in touch HERE I would love to be able to support you.